Payment Policy
Chloe & Clé Payment Policy
Website URL: https://chloeandcle.com
Selling Countries: The Netherlands
Customer Service Email: info@chloeandcle.com
PAYMENT OPTIONS
Payment Methods At Chloe & Clé, we highly value your safety and convenience. We offer a variety of payment methods that are easy to use and secure:
Credit/Debit Card
Secure and Convenient Payments We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Maestro. This payment method is safe, convenient, and widely used in the Netherlands. Here’s how to complete your transaction using a credit or debit card:
- Choose “Credit/Debit Card” as your payment method at checkout.
- Enter your card details, including the card number, expiration date, and CVV.
- Complete the billing information as requested.
- Confirm your payment, and you will be redirected to a confirmation page on our site.
- A confirmation email of your purchase will be sent to you.
Apple Pay & Google Pay
Mobile Payment Options For customers using Apple or Google devices, we offer Apple Pay and Google Pay for seamless, contactless payments. Both options are secure and allow for a quick checkout experience:
- Choose “Apple Pay” or “Google Pay” at checkout.
- Authenticate the payment using Face ID, Touch ID, or your device password.
- Confirm your shipping and billing information.
- Once the payment is successful, you'll be redirected back to our site with an order confirmation.
Shop Pay
Fast and Secure Checkout Shop Pay offers an accelerated checkout process that is both fast and secure:
- Select “Shop Pay” at checkout.
- Log in to your Shop Pay account.
- Complete the transaction, and you will be redirected to a confirmation page.
iDEAL
Safe and Secure Payments for The Netherlands iDEAL allows customers to make secure payments directly from their bank accounts:
- Choose “iDEAL” as your payment option at checkout.
- Select your bank from the list.
- Log in to your bank account and complete the payment.
- You will be redirected back to our site for order confirmation.
Klarna
Buy Now, Pay Later Klarna offers flexible payment options so you can buy now and pay later:
- Select “Klarna” at checkout.
- Choose your preferred payment option (Pay Now, Pay Later, or Pay in Installments).
- Follow Klarna’s prompts to complete your payment.
Security and Protection Your security is our highest priority. All transactions on our website are encrypted using advanced SSL technology to ensure your privacy and security. We continuously monitor and update our website to meet the latest security standards and comply with regulatory requirements.
Customer Service
If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service. We are here to assist you every step of the way. You can reach out to us at info@chloeandcle.com for support.
COMPANY INFORMATION AND CONTACT
Website Name: Chloe & Clé
E-Mail: info@chloeandcle.com
Contact Form: Contact Us
Customer Service: Monday to Saturday, 9:30 am to 7:00 pm.
FREQUENTLY ASKED QUESTIONS
Processing time: 1 - 3 working days (Mon - Fri)
Delivery time: 3 - 5 working days (Mon - Fri)
No matter where you are, we strive to provide fast and reliable shipping to get your products to you as quickly as possible.
More details about our Shipping Policy
For any inquiries or assistance, please don't hesitate to reach out to us at info@chloeandcle.com. Our friendly and dedicated customer support team is ready to help and ensure that your needs are met promptly. Whether you have questions about your order, need assistance with a product, or require any other support, we are here to make sure you have a seamless and satisfying experience. Rest assured, we will do everything possible to ensure you receive your order in a timely manner.
It's super easy to start a return. Simply contact us at info@chloeandcle.com, and we'll send you a return shipping label along with detailed instructions on how and where to send your package.
Please note that items sent back to us without first requesting a return will not be accepted.
