Last Updated: 21-11-2024

https://www.chloeandcle.com (“we,” “our,” or “us”) is committed to protecting your privacy. This privacy policy explains how your personal information is collected, used, and disclosed by Chloé & Clé.

This privacy policy applies to our website and its associated subdomains (collectively, our “Service”) alongside any applications provided by Chloé & Clé. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

• Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
• Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Chloé & Clé, registered in The Netherlands, responsible for your information under this privacy policy.
• Country: Where Chloé & Clé or the owners/founders of Chloé & Clé are based, in this case, The Netherlands.
• Customer: Refers to the company, organization, or person that signs up to use the Chloé & Clé Service to manage relationships with consumers or service users.
• Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Chloé & Clé and use the services.
• IP Address: Every device connected to the internet is assigned a number known as an Internet Protocol (IP) address, which can often be used to identify the location from which a device is connecting to the internet.
• Personnel: Refers to individuals employed by Chloé & Clé or contracted to perform services on behalf of one of the parties.
• Personal Data: Any information that allows for the identification or identifiability of a natural person, directly or indirectly, in connection with other information, including a personal identification number.
• Service: Refers to the service provided by Chloé & Clé as described in the relative terms (if available) and on this platform.
• Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
• Website: Chloé & Clé’s site, accessible via this URL: https://www.chloeandcle.com.
• You: A person or entity registered with Chloé & Clé to use the Services.

What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. This information may include:

• Name / Username.
• Phone numbers.
• Email addresses.
• Mailing addresses.
• Billing addresses.

How Do We Use the Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us better respond to your individual needs).
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
• To improve customer service (your information helps us respond to your customer service requests and support needs more effectively).
• To process transactions.
• To administer a contest, promotion, survey, or other site feature.
• To send periodic emails.

When Does Chloé & Clé Use End User Information from Third Parties?

Chloé & Clé collects End User data necessary to provide the Chloé & Clé services to our customers. End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

When Does Chloé & Clé Use Customer Information from Third Parties?

We receive some information from third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a Chloé & Clé customer, we receive information from a third party that provides automated fraud detection services to Chloé & Clé. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Do We Share the Information We Collect with Third Parties?

We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our affiliated companies and business partners. In the event of a merger, sale of assets, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website, database storage and management, email management, storage marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through the website. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal processes (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules, and regulations.

How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide Chloé & Clé services and fulfill the purposes described in this policy. When we no longer need to use your information and it is not required to be kept by law, we will either remove it from our systems or depersonalize it so that we can't identify you.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database, accessible only by those authorized with special access rights to such systems and required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file.

However, we cannot guarantee the absolute security of the information you transmit to Chloé & Clé or warrant that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Could My Information Be Transferred to Other Countries?

Chloé & Clé is incorporated in The Netherlands. Information collected via our website, through direct interactions with you, or from the use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data.

To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

Is the Information Collected Through the Chloé & Clé Service Secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems.

In addition, people can commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standard used to measure our compliance with that duty.

Can I Update or Correct My Information?

The rights you have to request updates or corrections to the information Chloé & Clé collects depend on your relationship with Chloé & Clé.

• Personnel: Personnel may update or correct their information as detailed in our internal company employment policies.
• Customers: Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows:

You can contact us to:

1. Update or correct your personally identifiable information.
2. Change your preferences regarding communications and other information you receive from us.
3. Delete the personally identifiable information maintained about you on our systems (subject to the following paragraph) by canceling your account.

Such updates, corrections, changes, and deletions will not affect other information that we maintain, or information that we have provided to third parties under this Privacy Policy prior to such update, correction, change, or deletion.

To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate.

Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.

Personnel

If you are a Chloé & Clé worker or applicant, we collect information you voluntarily provide to us. We use the information collected for Human Resources purposes to administer benefits to workers and screen applicants.

You May Contact Us To

1. Update or correct your information.
2. Change your preferences concerning communications and other information you receive from us.
3. Receive a record of the information we have relating to you.

Such updates, corrections, changes, and deletions will not affect other information we maintain or information provided to third parties under this Privacy Policy prior to such update, correction, change, or deletion.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Chloé & Clé or any of its Corporate Affiliates (as defined herein), or that portion of Chloé & Clé or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization, or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Chloé & Clé, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates per the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of The Netherlands without regard to its conflict of laws provisions. You consent to the exclusive jurisdiction of the courts concerning any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under the Privacy Shield or the Swiss-US framework.

The laws of The Netherlands, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.

By using Chloé & Clé or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent

We’ve updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it’s being used. By using our website, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Chloé & Clé. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us.

Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, are subject to that website’s rules and policies. Such third parties may use their cookies or other methods to collect information about you.

Advertising

This website may contain third-party advertisements and links to third-party sites. Chloé & Clé does not make any representation as to the accuracy or suitability of any of the information contained in those advertisements or sites and does not accept any responsibility or liability for the conduct or content of those advertisements and sites and the offerings made by the third parties.

Advertising keeps Chloé & Clé and many of the websites and services you use free of charge. We work hard to ensure that ads are safe, unobtrusive, and as relevant as possible.

Third-party advertisements and links to other sites where goods or services are advertised are not endorsements or recommendations by Chloé & Clé of the third-party sites, goods, or services. Chloé & Clé takes no responsibility for the content of any of the ads, promises made, or the quality/reliability of the products or services offered in all advertisements.

Cookies for Advertising

These cookies collect information over time about your online activity on the website and other online services to make online advertisements more relevant and effective to you. This is known as interest-based advertising.

They also perform functions like preventing the same ad from continuously reappearing and ensuring that ads are properly displayed for advertisers. Without cookies, it is very difficult for an advertiser to reach its audience or to know how many ads were shown and how many clicks they received.

Cookies

Chloé & Clé uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website, but they are non-essential to its use. However, without these cookies, certain functionality, such as videos, may become unavailable, or you may be required to enter your login details each time you visit the website as we would not be able to remember that you had logged in previously.

Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access some functionalities on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Blocking and Disabling Cookies and Similar Technologies

Wherever you are located, you may also set your browser to block cookies and similar technologies. However, this action may block essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of the website's features and services.

You should also be aware that blocking cookies may result in the loss of some saved information (e.g., saved login details, site preferences). Different browsers offer different controls to manage cookies. Disabling a cookie or category of cookies does not delete the cookie from your browser unless manually completed through your browser settings.

Children’s Privacy

We do not knowingly collect information from children under the age of 13. If you are under 13, you may use our website only with the involvement of a parent or guardian.

Changes to Our Privacy Policy

We may change our Service and policies from time to time, and we may need to make changes to this Privacy Policy so that it accurately reflects our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and allow you to review them before they go into effect.

By continuing to use the Service after changes take effect, you will be bound by the updated Privacy Policy. If you do not agree to this or any updated Privacy Policy, you can delete your account.

Third-Party Services

We may display, include, or make available third-party content (including data, information, applications, and other products or services) or provide links to third-party websites or services ("Third-Party Services").

You acknowledge and agree that Chloé & Clé shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof.

Chloé & Clé does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services. Third-Party Services and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

Contact Us